At ShieldTite, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, please contact our customer service team for assistance.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Products may be eligible for return if:
To request a return, please contact:
Please include:
Customers must receive return authorization before sending products back.
Customers may be responsible for return shipping costs unless:
Approved returns may need to be shipped back to the designated fulfillment center, including Amazon fulfillment facilities, according to return instructions provided by ShieldTite.
Customers should not send returns without prior authorization.
Once the returned product is received and inspected:
Certain items may not be eligible for return, including:
Refund and return inquiries:
